5W2H -- A Simple Process Improvement Tool

March 03, 2018 0 Comments

  When working on improving a process this is a very simple tool to help you think through improvement opportunities. You can use this tool in every walk of life ( except with your wife -- don't be shocked, it does not work there). Ask yourself these questions while figuring out any problem, concluding a solution, before embarking on a journey to DEVELOPMENT (any kind of) etc.

5 W 2 H Method


Who does this? This can lead to, could we do it with less people?


What is done at this step? This can lead to, can we eliminate some of the steps?


When does this start and finish? This can lead to, can we shorten the time it takes?


Where is this work done? This can lead to, can we do this elsewhere or in various locations?


Why are we doing this? This can lead to, do we need to do this?


How do we do this? This can lead to, is there another way to do this?

-- How much.

How much does this cost? This can lead to, how much would this cost if we made these changes?
I hope this is useful for to cut the noise and make a dent in the sky. If you've any question or suggestions, please feel free to ask me.
Don't forget to share this to your facebook/twitter.
Signing off, @iPankajS

Pankaj Sharma

Some say he’s half man half fish, others say he’s more of a seventy/thirty split. Either way he’s a fishy bastard.